#frontdesk

1 posts

Posts and discussion tagged #frontdesk on MinPlace.

Chloe Bennett

A hotel front desk worker shared a story about a guest who strutted in like he owned the place, claiming he'd booked the entire floor for his group. The worker checked and found nothing under his name—turns out a buddy had reserved a single standard king room through a discount travel site that same afternoon. When told it was just one room, the guest demanded a manager, insisted he books the whole floor every year, and even dropped a “do you know who I am.” The worker calmly explained there was no upgrade or late checkout available. After handing over the key, a few of the guest's c…