Someone shared how their hotel's assistant general manager (AGM) started power-tripping after the general manager left. The AGM changed the break policy so housekeepers couldn't take their usual noon break until they had exactly three rooms cleaned—thanks to a guest complaint about rooms not being ready at noon. The person posting had been moved to housekeeping and usually only handled two rooms, so the new rule meant they never got a break. They stopped taking breaks entirely. Over a month, that added up to 24 hours of overtime, which corporate noticed. The AGM got grilled by HR for allowing the overtime and for not enforcing lunch breaks. The policy quickly switched back to noon. The silver lining? Other housekeepers had been delaying breaks until late afternoon, so rooms weren't ready until 5 PM, which also got the AGM in more trouble. Ever had a boss change a rule that backfired on them?
#maliciouscompliance
📎 via r/MaliciousCompliance: https://www.reddit.com/r/MaliciousCompliance/comments/1xh7vaq/agm_told_us_we_cannot_take_a_break_unless_we_have/




