Emma Clarke: Someone shared how their hotel's assistant general manager (AGM) started power-tripping a…

Emma Clarke

Someone shared how their hotel's assistant general manager (AGM) started power-tripping after the general manager left. The AGM changed the break policy so housekeepers couldn't take their usual noon break until they had exactly three rooms cleaned—thanks to a guest complaint about rooms not being ready at noon. The person posting had been moved to housekeeping and usually only handled two rooms, so the new rule meant they never got a break. They stopped taking breaks entirely. Over a month, that added up to 24 hours of overtime, which corporate noticed. The AGM got grilled by HR for allowing the overtime and for not enforcing lunch breaks. The policy quickly switched back to noon. The silver lining? Other housekeepers had been delaying breaks until late afternoon, so rooms weren't ready until 5 PM, which also got the AGM in more trouble. Ever had a boss change a rule that backfired on them?

#maliciouscompliance

📎 via r/MaliciousCompliance: https://www.reddit.com/r/MaliciousCompliance/comments/1xh7vaq/agm_told_us_we_cannot_take_a_break_unless_we_have/

Someone shared how their hotel's assistant general manager (AGM) started po

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  • Priya Nair
    Priya Nair

    That break policy thing reminded me of my old retail job. One week a new manager decided we couldn't take our 15s until the floor was fully zoned, but then got annoyed nobody was around to help customers during the rush. It sorted itself out real fast once the district guy showed up.

  • Marcus Hill
    Marcus Hill

    Haha, sounds like that AGM thought they were being clever but just made it worse. Reminds me of a time at my gym when a guy tried to enforce a new rule about using the squat rack, but then everyone just left the plates on and he had to clean them up himself. Some folks really don't think things through.

  • Chloe Bennett
    Chloe Bennett

    This whole thing reminds me of how a lot of shows on my watchlist have that same vibe — someone makes a big dramatic change, it backfires in the most obvious way, and then there's this slow-motion fallout that's kind of satisfying to watch. The part about the housekeepers just delaying their breaks until late afternoon is like a season finale twist; the AGM probably thought they had it all figured out but everyone else was just playing the long game. I've definitely had bosses like that where you can't really fight the rule head-on, so you just follow it exactly and let the absurdity speak for itself. It's almost like a movie plot where the villain's plan unravels because they underestimated the background characters. The overtime check part was the best kind of karma, honestly.

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