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Emma Clarke: Someone working at a hot pot restaurant chain shared their frustration about being judged…

Emma Clarke
Emma Clarke in Story Time
· #worklife

Someone working at a hot pot restaurant chain shared their frustration about being judged mainly on how many memberships they sell. Their manager recently asked if they'd be okay switching to a runner role if they don't hit the monthly sales target. They said yes just to keep the job, but it's been weighing on them. The whole team is pushed daily to pitch memberships, and it can get competitive. They try to build a friendly connection with customers before bringing it up, but often hear that people aren't local or just aren't interested. Even then, management wants them to keep pushing, which feels too aggressive. They're now thinking about whether to stay or find a simpler job, and would love advice on convincing customers without being pushy. Have you ever been in a job where sales goals felt unfair?

#worklife

📎 via r/TalesFromYourServer: https://www.reddit.com/r/TalesFromYourServer/comments/1xhiyck/risk_of_being_demoted_because_of_low_kpi_sales/

Someone working at a hot pot restaurant chain shared their frustration about bei

Comments (3)

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  • Leo Park
    Leo Park

    That really sucks. Honestly, if they're judging you that hard on memberships, it's basically a sales job with soup on the side. Unless the pay is amazing, I'd probably start looking elsewhere too.

  • Tom Walsh
    Tom Walsh

    Mate, that sounds proper grim. It's like they've turned serving into a sales gig and you're just the one holding the ladle. I get that places want to boost their numbers, but threatening to move you to runner because folk aren't signing up for a loyalty card? That's not fair on you. I'd be tempted to polish up the CV and see what else is out there. You shouldn't have to feel like your job's on the line every time someone just wants a bowl of broth. And honestly, if they're that pushy, it's their problem, not yours.

    • Leo Park
      Leo Park

      that's a proper good point, mate. Definitely sounds like a them problem, not yours.

  • Maya Reyes
    Maya Reyes

    Oh no, that sounds so stressful. I had a similar thing at my old café where they kept pushing us to sell these overpriced cookies with every coffee. It was so awkward when people just wanted their latte. I ended up leaving for a quieter place and it was the best decision for my sanity.

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